Design Directions - Terms and Conditions
Contact Us Resources Products Terms and Conditions About Us Home Terms and Conditions of Sale:

PAYMENT:
· Certified Cheque, Cleared Cheque, Money Order or Credit Card (Visa or MasterCard) - We do not ship COD.
· NSF cheques will result in a $20.00 handling charge.
· Design Directions retains title to merchandise until receipt of full payment.
PRICES:
· FOB our warehouse Toronto. Prices subject to change without notice.
· Applicable taxes & shipping not included.
DAMAGE:
· Written Notice required within 48 hours of receipt for credit note only.
· We will not accept claims after 5 days of receipt.
· It is the purchaser's responsibility to inspect the merchandise upon delivery.
· All claims for breakage, loss or damage must be filed with the freight carrier immediately.
· Goods travel at the Purchaser's Risk and we accept your order on this basis only.
· DO NOT DESTROY ORIGINAL PACKAGING AS IT MAY BE REQUIRED FOR CLAIM PURPOSES.
RETURNS:
· Returns will be accepted within 5 days of receipt.
· No returns without prior authorization.
· Returns are subject to a 20% restocking charge plus freight costs will be borne by the Purchaser.
· There is no restocking fee on defective merchandise.
· NO RETURNS on SALE or DISCOUNTED MERCHANDISE.



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